General Terms and Conditions: An Overview

These terms, along with the linked documents mentioned below (collectively referred to as the “Terms”), establish the legal framework for the services provided via royaljeet.com (the “Website”) and all its associated features (the “Service”).

It is vital that you read these terms carefully, as they constitute a legally binding contract between you (the “Customer”) and us. By creating an account and using our Service, you agree to abide by these rules and any updates we may publish over time.

If any part of these terms is unclear, please don't hesitate to reach out to us using the contact information provided below.

For security and consistency, RoyalJeet will only communicate with you via the email address you provided during registration (your “Registered Email Address”). All official notifications will be sent as follows:

mail only: [email protected]

We may update these terms and any linked documents from time to time. Minor changes may be implemented without prior notice. However, for significant updates, we will notify you in advance and may ask you to re-accept the terms before they take effect. If you disagree with any changes, you must stop using the service immediately, and the account termination process will begin. Continuing to use the service implies your acceptance of the new terms. Any bets placed before the update will be settled under the rules that were active at the time the bet was made.

If you are ever unsure about how to place a bet or navigate the service, please refer back to these terms or contact our support team directly at [email protected].[email protected]

1. Your Obligations By using our Service, you confirm and agree to the following: You are at least 18 years old (or the legal age of majority in your specific jurisdiction) and have the legal capacity to enter into a binding agreement. It is your sole responsibility to ensure that online betting is legal in your current location before accessing this site. If you are unsure, we suggest seeking professional legal advice to ensure your use of the service is compliant with local laws. You confirm that you are authorized to use the payment method (such as a credit or debit card) used to send funds to us. You guarantee that by using our services or placing bets, you are not creating any actual, potential, or perceived conflict of interest. You have a clean record regarding your betting obligations and have never defaulted on a payment due for a bet. You are using the service as a private individual for personal entertainment and not on behalf of anyone else or for any commercial venture. You acknowledge that betting involves risk and you may lose some or all of the money you deposit. You accept full responsibility for any such financial losses. The service must be used exclusively for legitimate betting. You agree not to manipulate any market or system, nor act in bad faith to compromise the integrity of the service or our operations. You agree not to use any information to place bets that was obtained illegally or in violation of the laws of the country where you are located. All payments must be made in good faith. You agree not to attempt to reverse a payment or trigger a chargeback through a third party to avoid paying a legitimate debt. You agree to act honestly and fairly in all your dealings with us and in every bet you place through the service.1. Your Obligations

By using our Service, you confirm and agree to the following:

You are at least 18 years old (or the legal age of majority in your specific jurisdiction) and have the legal capacity to enter into a binding agreement.

It is your sole responsibility to ensure that online betting is legal in your current location before accessing this site. If you are unsure, we suggest seeking professional legal advice to ensure your use of the service is compliant with local laws.

You confirm that you are authorized to use the payment method (such as a credit or debit card) used to send funds to us.

You guarantee that by using our services or placing bets, you are not creating any actual, potential, or perceived conflict of interest.

You have a clean record regarding your betting obligations and have never defaulted on a payment due for a bet.

You are using the service as a private individual for personal entertainment and not on behalf of anyone else or for any commercial venture.

You acknowledge that betting involves risk and you may lose some or all of the money you deposit. You accept full responsibility for any such financial losses.

The service must be used exclusively for legitimate betting. You agree not to manipulate any market or system, nor act in bad faith to compromise the integrity of the service or our operations.

You agree not to use any information to place bets that was obtained illegally or in violation of the laws of the country where you are located.

All payments must be made in good faith. You agree not to attempt to reverse a payment or trigger a chargeback through a third party to avoid paying a legitimate debt.

You agree to act honestly and fairly in all your dealings with us and in every bet you place through the service.

2. Registration You further agree to the following conditions while using the service: To maintain the quality and security of our platform, we reserve the right to reject any registration application at our sole discretion, without the need to provide a specific reason. Before you can start betting, you must personally fill out the registration form and accept these terms. To ensure a secure environment, you must become a verified Customer, which involves passing several security checks and providing valid identification documents. Verification requirements typically include a government-issued photo ID (such as a passport, driver's license, or national ID) and a recent utility bill to confirm your residential address. We may limit your account options or suspend wagering until this documentation is provided. These checks are mandatory under gaming regulations and anti-money laundering laws. Additionally, you must fund your account using the approved payment methods listed in our payment section. You are required to provide accurate and complete personal details, including your full name, address, and email, and to keep this information current. If your contact details are outdated, you might miss critical notifications, including changes to these terms. We use your Registered Email Address as the primary way to identify and contact you; therefore, it is your responsibility to keep this email active, unique, and secure. RoyalJeet is not liable for any losses resulting from communications sent to your registered email. If we cannot reach you via email, your account will be suspended until a valid address is provided. Intentionally providing false information will lead to immediate account suspension and may result in legal action or reports to the relevant authorities. Each person is permitted only one account. If we discover that you have created multiple accounts, they will be closed immediately. This restriction applies to accounts created via representatives, relatives, associates, or any third party acting on your behalf. To verify your identity and financial standing, we may consult third-party information providers as we deem necessary. You are responsible for keeping your password secret. As long as your account details are correct, we will assume that all deposits, withdrawals, and bets are made by you. We strongly recommend changing your password frequently and never sharing it. Passwords must be at least eight characters long and include at least one letter, one number, and one special character. Any security breach resulting from your failure to protect your password is your sole responsibility. Always log out after your session. If you suspect your account has been compromised or hacked, notify us immediately at [email protected] from your registered email address. If your registered email is compromised, you must inform us immediately. We may request further documentation to verify your identity before restoring access. Your account will be suspended as a precaution. Until then, you remain responsible for all activity on your account, regardless of whether the third-party access was authorized by you. You are prohibited from sharing content or information from the service with other users or third parties via screenshots or similar methods. Furthermore, you may not display our content within a frame or any other layout that alters how it appears when accessed directly via the URL in a browser. During registration, you must select your account currency. This currency will be used for all deposits, withdrawals, and betting transactions. Since some payment methods do not support all currencies, a processing currency may be used; in such cases, we provide a conversion calculator on the page for your convenience. Applying for an account doesn't guarantee you'll get one; our registration page is simply an invitation to apply. We reserve the right to decide who we open accounts for and are not required to explain why a request was denied. After you submit your application, we might reach out to ask for additional details or documents to ensure we are meeting all legal and regulatory requirements.2. Registration

You further agree to the following conditions while using the service:

To maintain the quality and security of our platform, we reserve the right to reject any registration application at our sole discretion, without the need to provide a specific reason.

Before you can start betting, you must personally fill out the registration form and accept these terms. To ensure a secure environment, you must become a verified Customer, which involves passing several security checks and providing valid identification documents.

Verification requirements typically include a government-issued photo ID (such as a passport, driver's license, or national ID) and a recent utility bill to confirm your residential address. We may limit your account options or suspend wagering until this documentation is provided. These checks are mandatory under gaming regulations and anti-money laundering laws. Additionally, you must fund your account using the approved payment methods listed in our payment section.

You are required to provide accurate and complete personal details, including your full name, address, and email, and to keep this information current. If your contact details are outdated, you might miss critical notifications, including changes to these terms. We use your Registered Email Address as the primary way to identify and contact you; therefore, it is your responsibility to keep this email active, unique, and secure. RoyalJeet is not liable for any losses resulting from communications sent to your registered email. If we cannot reach you via email, your account will be suspended until a valid address is provided. Intentionally providing false information will lead to immediate account suspension and may result in legal action or reports to the relevant authorities.

Each person is permitted only one account. If we discover that you have created multiple accounts, they will be closed immediately.

This restriction applies to accounts created via representatives, relatives, associates, or any third party acting on your behalf.

To verify your identity and financial standing, we may consult third-party information providers as we deem necessary.

You are responsible for keeping your password secret. As long as your account details are correct, we will assume that all deposits, withdrawals, and bets are made by you. We strongly recommend changing your password frequently and never sharing it. Passwords must be at least eight characters long and include at least one letter, one number, and one special character. Any security breach resulting from your failure to protect your password is your sole responsibility. Always log out after your session. If you suspect your account has been compromised or hacked, notify us immediately at [email protected] from your registered email address.[email protected]

If your registered email is compromised, you must inform us immediately. We may request further documentation to verify your identity before restoring access. Your account will be suspended as a precaution. Until then, you remain responsible for all activity on your account, regardless of whether the third-party access was authorized by you.

You are prohibited from sharing content or information from the service with other users or third parties via screenshots or similar methods. Furthermore, you may not display our content within a frame or any other layout that alters how it appears when accessed directly via the URL in a browser.

During registration, you must select your account currency. This currency will be used for all deposits, withdrawals, and betting transactions. Since some payment methods do not support all currencies, a processing currency may be used; in such cases, we provide a conversion calculator on the page for your convenience.

Applying for an account doesn't guarantee you'll get one; our registration page is simply an invitation to apply. We reserve the right to decide who we open accounts for and are not required to explain why a request was denied.

After you submit your application, we might reach out to ask for additional details or documents to ensure we are meeting all legal and regulatory requirements.

3. Restricted Use

• 3.1 You must not use the Service: You are not eligible for an account if you are under 18 (or the legal age of adulthood in your specific region) or if you lack the legal capacity to enter into a binding contract. You are prohibited from using any method—such as spamming, sending unsolicited emails, or unauthorized linking—to harvest nicknames, email addresses, or other private data from our users. It is forbidden to interfere with the experience of other users or to disrupt the general stability and operation of our services. We do not allow the promotion of unsolicited ads or affiliate links. Any such content may be removed from our platform immediately and without any prior warning. 3.1 You must not use the Service:

  You are not eligible for an account if you are under 18 (or the legal age of adulthood in your specific region) or if you lack the legal capacity to enter into a binding contract.

  You are prohibited from using any method—such as spamming, sending unsolicited emails, or unauthorized linking—to harvest nicknames, email addresses, or other private data from our users.

  It is forbidden to interfere with the experience of other users or to disrupt the general stability and operation of our services.

  We do not allow the promotion of unsolicited ads or affiliate links. Any such content may be removed from our platform immediately and without any prior warning.

• 3.2 Your account is personal; you cannot sell it, transfer it to anyone else, or buy an existing account from another player. 3.2 You cannot sell or transfer your account to third parties, nor can you acquire a player account from a third party.
• 3.3 Moving funds between different player accounts is strictly prohibited, regardless of the method used. 3.3 You may not, in any manner, transfer funds between player accounts.
• 3.4 If we find that you are using our services for unauthorized activities, we may shut down your account immediately via written notice. Depending on the severity, we may also pursue legal action. 3.4 We may immediately terminate your Account upon written notice to you if you use the Service for unauthorised purposes. We may also take legal action against you for doing so in certain circumstances.

4. Privacy Any personal data you share with us will be handled with care and processed strictly according to these Terms and our Privacy Policy. We keep our bettors' identities confidential. We will only disclose this information if legally compelled to do so by authorities—such as regulators or the police investigating fraud and money laundering—or by financial institutions, as outlined in our Privacy Policy. Once you register, your data is stored in our system, which may involve transferring your information outside the European Economic Area (EEA) to regions that might have different data protection laws than the EU. By accepting these Terms, you consent to this transfer as necessary for the service and as described in our Privacy Policy.4. Privacy

Any personal data you share with us will be handled with care and processed strictly according to these Terms and our Privacy Policy.

We keep our bettors' identities confidential. We will only disclose this information if legally compelled to do so by authorities—such as regulators or the police investigating fraud and money laundering—or by financial institutions, as outlined in our Privacy Policy.

Once you register, your data is stored in our system, which may involve transferring your information outside the European Economic Area (EEA) to regions that might have different data protection laws than the EU. By accepting these Terms, you consent to this transfer as necessary for the service and as described in our Privacy Policy.

5. Your Account Our system supports accounts held in various currencies. We do not offer credit or loan facilities for using our services. We may suspend or close your account and return your remaining balance if we suspect you've breached these Terms, if it's necessary to maintain the fairness of the service, or for other valid reasons. Please note that we may not always be able to notify you in advance. We reserve the right to freeze an account without notice and refund the balance. However, any contractual obligations that have already matured will still be honored. We can refuse, limit, or cancel any bet at our discretion. This includes wagers we believe are fraudulent or intended to bypass our system rules and betting limits. If your account is suspended or closed because you violated these terms, we reserve the right to void or cancel any active bets you have placed. If funds are credited to your account by mistake, they still belong to us. We will notify you of the error and deduct the incorrect amount from your balance. If your account balance becomes negative for any reason, you are legally obligated to repay the overdrawn amount to us. If you notice any mistakes or discrepancies regarding your account, you must let us know immediately. Users have the option to self-exclude from royaljeet.com. To do this, please send a request from your registered email address to support royaljeet.com. You can set your own limits on how much you wager or lose. To request this, email [email protected] from your registered account. While we process these limits promptly, any request to lower or remove a limit will only be granted after a mandatory seven-day cooling-off period. You are not allowed to transfer, sell, or use your account as collateral. This includes giving away ownership, winnings, deposits, or any legal claims associated with the account. This ban covers all forms of transferring value, whether through gifting, brokering, or partnering with third parties, companies, or foundations. If you decide to close your account, please send a formal request from your registered email address to support royaljeet.com.5. Your Account

Our system supports accounts held in various currencies.

We do not offer credit or loan facilities for using our services.

We may suspend or close your account and return your remaining balance if we suspect you've breached these Terms, if it's necessary to maintain the fairness of the service, or for other valid reasons. Please note that we may not always be able to notify you in advance.

We reserve the right to freeze an account without notice and refund the balance. However, any contractual obligations that have already matured will still be honored.

We can refuse, limit, or cancel any bet at our discretion. This includes wagers we believe are fraudulent or intended to bypass our system rules and betting limits.

If your account is suspended or closed because you violated these terms, we reserve the right to void or cancel any active bets you have placed.

If funds are credited to your account by mistake, they still belong to us. We will notify you of the error and deduct the incorrect amount from your balance.

If your account balance becomes negative for any reason, you are legally obligated to repay the overdrawn amount to us.

If you notice any mistakes or discrepancies regarding your account, you must let us know immediately.

Users have the option to self-exclude from royaljeet.com. To do this, please send a request from your registered email address to support royaljeet.com.

You can set your own limits on how much you wager or lose. To request this, email [email protected] from your registered account. While we process these limits promptly, any request to lower or remove a limit will only be granted after a mandatory seven-day cooling-off period.[email protected]. Implementation and increasing of limits shall be processed diligently, however, any request for removing or reducing limitations shall be done after a cooling-off period of seven days following your request.

You are not allowed to transfer, sell, or use your account as collateral. This includes giving away ownership, winnings, deposits, or any legal claims associated with the account. This ban covers all forms of transferring value, whether through gifting, brokering, or partnering with third parties, companies, or foundations.

If you decide to close your account, please send a formal request from your registered email address to support royaljeet.com.

6. Deposit of Funds You can fund your account using any of the methods listed on our site. Deposits must match your account's currency; otherwise, funds will be converted based on the current rate from www.oanda.com or our own bank's exchange rate. Certain deposits and withdrawals may incur fees, which you can review at royaljeet.com/account?q=deposit. You are responsible for any bank charges resulting from your deposits, unless otherwise stated on our 'Payment Options' page. RoyalJeet is not a bank. We use third-party payment processors for card transactions. Your account will only be credited once the issuing bank provides the necessary authorization code; without this, the deposit cannot be completed. Your funds are kept in a client account that corresponds to your account's specific currency. Since we are not a financial institution, you will not earn interest on your balance. Any interest generated by the client accounts belongs to us. It is strictly forbidden to deposit funds that were obtained through illegal means.6. Deposit of Funds

You can fund your account using any of the methods listed on our site. Deposits must match your account's currency; otherwise, funds will be converted based on the current rate from www.oanda.com or our own bank's exchange rate.

Certain deposits and withdrawals may incur fees, which you can review at royaljeet.com/account?q=deposit. You are responsible for any bank charges resulting from your deposits, unless otherwise stated on our 'Payment Options' page.

RoyalJeet is not a bank. We use third-party payment processors for card transactions. Your account will only be credited once the issuing bank provides the necessary authorization code; without this, the deposit cannot be completed.

Your funds are kept in a client account that corresponds to your account's specific currency.

Since we are not a financial institution, you will not earn interest on your balance. Any interest generated by the client accounts belongs to us.

It is strictly forbidden to deposit funds that were obtained through illegal means.

7. Withdrawal of Funds You can withdraw your balance within the limits specified on our website at royaljeet.com/account?q=withdraw. Unless we tell you otherwise, all withdrawals must be processed in the currency of your account. We may ask you to provide identity verification documents before processing a withdrawal. We also reserve the right to request such documentation at any point during your time with us. Withdrawals must generally go back to the original payment method used for the deposit. At our discretion and after additional security checks, we may allow you to use a different method. If you cannot access your account (because it is locked, dormant, or closed) but need to withdraw funds, please contact our support team at support royaljeet.com.7. Withdrawal of Funds

You can withdraw your balance within the limits specified on our website at royaljeet.com/account?q=withdraw.

Unless we tell you otherwise, all withdrawals must be processed in the currency of your account.

We may ask you to provide identity verification documents before processing a withdrawal. We also reserve the right to request such documentation at any point during your time with us.

Withdrawals must generally go back to the original payment method used for the deposit. At our discretion and after additional security checks, we may allow you to use a different method.

If you cannot access your account (because it is locked, dormant, or closed) but need to withdraw funds, please contact our support team at support royaljeet.com.

8. Payment Transactions and Processors You are responsible for all payments owed to us. All transactions must be made in good faith; attempting to reverse a payment or trigger a chargeback to avoid a legitimate debt is prohibited. You will be liable for any losses we incur due to reversals, and we may apply an administrative fee for each such occurrence. We may use third-party merchant banks or payment processors. By using our service, you agree to their terms and conditions, provided they are disclosed to you and don't contradict our own Terms. To combat money laundering and terrorism financing, we may monitor all transactions. Any activity we deem suspicious will be reported to the appropriate legal authorities in the relevant jurisdiction.8. Payment Transactions and Processors

You are responsible for all payments owed to us. All transactions must be made in good faith; attempting to reverse a payment or trigger a chargeback to avoid a legitimate debt is prohibited. You will be liable for any losses we incur due to reversals, and we may apply an administrative fee for each such occurrence.

We may use third-party merchant banks or payment processors. By using our service, you agree to their terms and conditions, provided they are disclosed to you and don't contradict our own Terms.

To combat money laundering and terrorism financing, we may monitor all transactions. Any activity we deem suspicious will be reported to the appropriate legal authorities in the relevant jurisdiction.

9. Errors

If a system glitch or error occurs, all affected bets will be voided. You must inform us immediately if you spot a technical error. We are not liable for any losses or costs resulting from system bugs, viruses, or communication errors, and we reserve the right to cancel any games or bets impacted by such issues.

In the event of a casino system malfunction, or disconnection issues, all bets are rendered void. In the event of such error or any system failure or game error that results in an error in any odds calculation, charges, fees, rake, bonuses or payout, or any currency conversion as applicable, or other casino system malfunction (the “Casino Error”), we reserve the right to declare null and void any wagers or bets that were the subject of such Casino Error and to take any money from your Account relating to the relevant bets or wagers.

While we strive for accuracy in our odds, we may void or cancel a bet if it was accepted due to a human or system error—specifically if the odds were clearly incorrect or differed significantly from the general market. We also reserve the right to void bets placed after an event has already started.

If we accidentally overpay you or a mistake occurs—such as an incorrect odd being posted or an event result being entered wrongly—we have the right to correct your account balance. If your account doesn't have enough funds to cover the correction, we may ask you to pay the difference. Additionally, we reserve the right to cancel or modify any pending bets, regardless of whether they were placed using the funds from the error.

10. General Rules

In cases where a specific rule for a particular sport conflicts with our general terms, the sport-specific rule takes precedence.

The final winner of any event is determined based on the official settlement date. We do not adjust payouts for decisions that are protested or overturned after the fact. If a competition is suspended after it has already started, the outcome will be decided according to the specific wagering rules we have set for that sport.

All posted results are considered final after 72 hours, and we won't accept any disputes after this window closes. During this 72-hour period, we will only adjust results if there was a clear human error, a system glitch, or a mistake from the official data source we use.

We set the minimum and maximum limits for wagers on all sporting events; these amounts can change at any time without prior notice. We also reserve the right to apply custom betting limits to individual accounts.

11. Communications and Notices

If you need to send us any official notices or communications as required by these terms, please email support@royaljeet.com.

Unless otherwise stated, we will communicate with you by posting updates on our Website or by sending an email to the registered address associated with your account. We decide which method is most appropriate for each communication.

Whenever the service is not operated directly by RoyalJeet, all formal notices between us must be written in English and exchanged via the registered email addresses listed in your account.

12. Matters Beyond Our Control

We aren't responsible for service interruptions or delays caused by 'Force Majeure'—events beyond our reasonable control. This includes natural disasters, labor strikes, power outages, government actions, telecommunications failures, or third-party errors. In such situations, we may suspend or cancel the service without any liability for losses you might encounter.

13. Liability

As far as the law allows, we won't compensate you for any direct or indirect losses resulting from our failure to meet these terms, unless we've breached a legal duty (such as causing death or injury through negligence). However, our liability is excluded if the failure was caused by:

• (I) YOUR OWN FAULT;
• (II) A third party not under our control, such as issues with network connectivity, internet congestion, or problems with your own hardware; (II) A THIRD PARTY UNCONNECTED WITH OUR PERFORMANCE OF THESE TERMS (FOR INSTANCE PROBLEMS DUE TO COMMUNICATIONS NETWORK PERFORMANCE, CONGESTION, AND CONNECTIVITY OR THE PERFORMANCE OF YOUR COMPUTER EQUIPMENT); OR
• (III) Unforeseeable events that neither we nor our suppliers could have prevented, despite taking reasonable care. Since this service is for personal use only, we are not liable for any commercial or business-related losses. If we are found legally liable for any issue under these terms, the total amount we will owe you is capped at: (III) ANY OTHER EVENTS WHICH NEITHER WE NOR OUR SUPPLIERS COULD HAVE FORESEEN OR FORESTALLED EVEN IF WE OR THEY HAD TAKEN REASONABLE CARE. AS THIS SERVICE IS FOR CONSUMER USE ONLY. WE WILL NOT BE LIABLE FOR ANY BUSINESS LOSSES OF ANY KIND.

  If we are found legally liable for any issue under these terms, the total amount we will owe you is capped at:

• (A) The total value of the specific bets or wagers related to the product that caused the claim. We strongly advise you to ensure your computer equipment is compatible with our service and to use updated anti-virus software to protect your device from malware. (A) THE VALUE OF THE BETS AND OR WAGERS YOU PLACED VIA YOUR ACCOUNT IN RESPECT OF THE RELEVANT BET/WAGER OR PRODUCT THAT GAVE RISE TO THE RELEVANT LIABILITY. WE STRONGLY RECOMMEND THAT YOU (I) TAKE CARE TO VERIFY THE SUITABILITY AND COMPATIBILITY OF THE SERVICE WITH YOUR OWN COMPUTER EQUIPMENT PRIOR TO USE; AND (II) TAKE REASONABLE PRECAUTIONS TO PROTECT YOURSELF AGAINST HARMFUL PROGRAMS OR DEVICES INCLUDING THROUGH INSTALLATION OF ANTI-VIRUS SOFTWARE.

14. Gambling By Those Under Age

If we suspect or receive notice that you are under 18 (or under the legal gambling age in your jurisdiction), or that you were underage when you placed a bet, we will immediately freeze your account to stop further wagering and withdrawals. We will then investigate if you were betting for yourself or acting as an agent for someone else who is underage. If it's confirmed that you were underage or betting on behalf of a minor:

• i. Any winnings currently in your account or pending will be forfeited;i all winnings currently or due to be credited to your account will be retained;
• ii. Any winnings already collected while you were underage must be returned to us upon request (and we will recover any costs incurred while chasing these funds);ii all winnings gained from betting through the service whilst under age must be paid to us on demand (if you fail to comply with this provision, we will seek to recover all costs associated with recovery of such sums); and/or
• iii. Any of your own deposited funds (that aren't winnings) will be returned to you.iii any monies deposited in your RoyalJeet account which are not winnings will be returned to you.

These rules also apply if you are over 18 but are playing in a region where the legal gambling age is higher than 18 and you haven't reached that threshold.

If we believe you are violating these age restrictions or using them to commit fraud, we reserve the right to take all necessary steps to investigate, which may include reporting the matter to the police or other law enforcement agencies.

15. Anti-Money Laundering (AML) and KYC Policy15. Anti Money-Laundering and KYC Policy

RoyalJeet is committed to ensuring that our platform is never used to facilitate financial crimes, including money laundering or the funding of terrorism.

Following these regulations strictly protects our staff and management from legal risks and ensures that RoyalJeet's reputation remains untarnished by any association with criminal financial activities.

To maintain these standards, we adhere to the following internal policies:

1. Every employee must fulfill the specific AML obligations associated with their role;
2. Our commitment to fighting money laundering always takes priority over commercial interests or profit;
3. We appoint a Money Laundering Reporting Officer (MLRO) and a deputy (the CEO) to oversee compliance. All staff are required to cooperate fully with these officers in their duties.
4. RoyalJeet strictly follows all AML/CFT laws, focusing specifically on:
5. Establishing a company-wide culture of compliance to proactively prevent financial crime;
6. Ensuring that all customer identities are thoroughly verified based on the required risk levels;
7. Maintaining a 'Know Your Customer' (KYC) approach—both when a user joins and throughout their time with us—by verifying identities and monitoring account activity;
8. Providing regular training to staff so they understand the law and the procedures they must follow;
9. Encouraging staff to report any suspicious activity internally and immediately.

Our approach is risk-based, as recommended by FATF. This means we concentrate our resources and monitoring on the areas where the risk of financial crime is highest.

Our internal controls and procedures are designed to meet all current anti-money laundering and anti-terrorist financing guidelines. We review and update these regularly to stay aligned with new laws and changes in our business operations.

• 15.1 Defining Money Laundering and Terrorism Financing15.1 Money Laundering and Terrorism Financing

Money Laundering means:

• a. Converting or moving property while knowing it comes from criminal activity, specifically to hide its illegal origin or help someone avoid the legal consequences of their crimes;a. The conversion or transfer of property, knowing that such property is derived from criminal activity or from an act of participation in such activity, for the purpose of concealing or disguising the illicit origin of the property or of assisting any person who is involved in the commission of such an activity to evade the legal consequences of that person's action;
• b. Hiding the true source, location, ownership, or movement of assets known to be derived from criminal acts;b. The concealment or disguise of the true nature, source, location, disposition, movement, rights with respect to, or ownership of, property, knowing that such property is derived from criminal activity or from an act of participation in such an activity;
• c. Acquiring or using property while knowing at the time of receipt that it was obtained through criminal activity;c. The acquisition, possession or use of property, knowing, at the time of receipt, that such property was derived from criminal activity or from an act of participation in such an activity;
• d. Participating in, attempting, aiding, or encouraging any of the actions mentioned above.d. Participation in, association to commit, attempts to commit and aiding, abetting, facilitating and counselling the commission of any of the actions referred to in points (a), (b) and (c).

Activities are considered money laundering regardless of whether the original crime that produced the funds happened in another EU Member State or a third country.

Financing terrorism refers to the act of gathering or providing funds through any channel—whether directly or indirectly—with the intent or knowledge that these resources will be used, either partially or fully, to support terrorist activities.

• 15.2 Structuring the AML/CFT Framework15.2 Organization of the AML/CFT function

Financing terrorism refers to the act of gathering or providing funds through any channel—whether directly or indirectly—with the intent or knowledge that these resources will be used, either partially or fully, to support terrorist activities.

• 15.2.1 Senior Management

RoyalJeet's Senior Management holds the ultimate responsibility for the company's compliance strategy. Their role is to ensure that staff receive comprehensive training and that robust risk-management systems, including specialized oversight software, are fully implemented. To maintain control, Senior Management reviews monthly compliance reports provided by the MLRO and approves any necessary operational changes based on those findings.

The Senior Management team is composed of the Board of Directors, the Executive Management Committee, and the Money Laundering Reporting Officer (MLRO).

• 15.2.2 Staff

Personnel are expected to be fully versed in the AML Compliance Policy and clearly understand their specific duties. This includes strictly following company protocols, securing all required supporting documentation as specified in the manual, and immediately flagging any unusual or suspicious behavior to the MLRO.

• 15.3 The Compliance Programme
• 15.4 Compliance Policies and Procedures
• 15.4.1 The Risk-Based Approach

When addressing money laundering and terrorist financing, a risk-based strategy involves the following key pillars:

• Evaluating the potential risks associated with specific business activities and customer relationships;

• Implementing targeted controls to mitigate the risks identified during the assessment process;

• Ensuring that data regarding customer identity, beneficial ownership, and the nature of the business relationship is kept current;

• Continuously monitoring transactions and ongoing business interactions.

Standard regulatory requirements, such as basic customer ID checks, serve as the absolute minimum. The core of a risk-based approach is to apply 'enhanced due diligence' where appropriate, directing more resources toward higher-risk areas to keep potential threats within the company's acceptable risk appetite.

• 15.4.2 Risk Mitigation

Risk mitigation is the process of deploying specific controls to lower the likelihood or impact of money laundering and terrorist financing, ensuring the company remains within its risk tolerance. Whenever a risk assessment flags a high level of threat, we proactively develop and execute a tailored mitigation strategy.

Across all operations, our risk mitigation efforts include:

• Paying closer attention to products, services, client types, and geographic regions that are more susceptible to exploitation by criminals or money launderers;

• Keeping senior leadership informed about compliance progress, identified gaps, corrective measures taken, and any suspicious activity reports submitted;

• Ensuring the compliance program remains stable and effective regardless of changes in staff, leadership, or organizational structure;

• Prioritizing strict adherence to legal record-keeping and reporting standards, following AML/CFT recommendations, and updating processes quickly as laws evolve.

• 15.4.3 Risk Assessment

RoyalJeet is committed to conducting thorough risk assessments to analyze and understand the specific threats and vulnerabilities the business faces regarding money laundering and terrorist financing.

The risk assessment process specifically examines and documents:

• The types of products and services offered, as well as the channels used to deliver them;

• The geographic regions where the company operates and its target markets.

• Customers

These assessments help identify high-risk scenarios that require stricter monitoring and mitigation. Because the threat landscape evolves, this risk assessment is a living document and is updated regularly.

Customers flagged as high-risk undergo more rigorous scrutiny, which includes more frequent identity updates and continuous monitoring, along with other enhanced security measures.

RoyalJeet performs an initial risk screening when onboarding a new client and continues to re-evaluate existing customers on a recurring basis.

• 15.5 Client and Business Risk
• 15.5.1 The Risk-Based Approach

We identify specific services or combinations of products that might increase the risk of financial crime. For instance, any service that facilitates the rapid movement or conversion of assets into or out of the financial system is viewed as high-risk. We also rely on guidance from government authorities and financial regulators to identify high-risk activities, such as:

• Wire transactions;

• Transactions involving third-party intermediaries;

• Business relationships conducted entirely online without face-to-face interaction.

• 15.5.2 Geographic Risk and Operational Areas15.5.2 Geographic Locations and Areas of Operation

Certain regions of the world carry a higher risk for financial crime, as identified by organizations like the FATF and Transparency International.

We classify clients as high-risk if they are from or linked to countries that meet any of the following criteria:

• Nations under international sanctions, embargoes, or similar restrictive measures;

• Countries known to fund terrorist activities or those that host active terrorist organizations;

• Regions recognized as tax havens or hubs for narcotics and major criminal enterprises;

• Countries labeled as non-cooperative by the Financial Action Task Force (FATF) or subject to FATF warnings;

• Nations cited by reliable sources as having weak AML/CFT laws or systemic corruption.

RoyalJeet maintains a strict policy of not conducting business or providing any services to individuals or entities located in countries subject to comprehensive international sanctions.

• 15.5.3 Customer Relationships

Effective risk assessment relies on a robust 'Know Your Customer' (KYC) process. This goes beyond simple ID collection; it involves gaining a deep understanding of the client's business activities, their typical transaction patterns, and their overall operational behavior.

Key factors we analyze include:

• The duration and history of our relationship with the customer;

• Requests to execute unusually large transactions;

• A history of regulatory issues or legal enforcement actions;

• A pattern of frequent or serious online complaints;

• Difficulties in verifying the customer's identity;

• Whether the customer is a Politically Exposed Person (PEP).

Every client is assigned a risk rating of low, medium, or high regarding money laundering and terrorist financing. This initial rating is not permanent and can be adjusted based on subsequent reviews. The intensity of the due diligence performed depends on this rating; for high-risk clients, enhanced due diligence is triggered immediately.

• 15.5.4 Regulatory risk

Regulatory risk refers to the possibility of failing to meet legal obligations. Examples of such failures include:

• Inadequate or incorrect customer identification;

• Failure to train staff adequately;

• The absence of a functional AML/CFT compliance program;

• Failing to report transactions that appear suspicious;

• Not having an MLRO;

• Maintaining incomplete or inaccurate customer records.

• 15.5.5 Compliance Training

RoyalJeet provides a comprehensive training program for all relevant staff and representatives. This ensures that anyone handling funds, monitoring transactions, or interacting with clients fully understands the requirements for identification, record-keeping, and reporting.

All new hires must complete their AML/CFT compliance training within three months of joining. For those in customer-facing roles, this training must be completed before they are allowed to interact with clients.

Training is delivered via a specialized electronic learning management system. The MLRO regularly reviews and updates the course content to keep pace with changing regulations. To ensure the material is understood, every employee must pass a final test to be certified as trained.

To keep skills sharp, all staff undergo refresher training on AML and regulatory updates at least once a year. If an employee struggles with the online test, RoyalJeet provides personalized, one-on-one coaching to ensure they fully grasp the concepts.

The MLRO and the HR department maintain a detailed log of all assigned and completed training. These records are archived for five years for administrative and audit purposes.

Training content is tailored to the employee's specific role. The MLRO evaluates different job functions to ensure that each staff member receives the most relevant and customized training possible.

Our training curriculum covers, at a minimum, the following:

15.6 Minimum standards – KYC POLICY

RoyalJeet has implemented strict KYC standards. These require that every potential client undergo thorough due diligence before a business relationship begins. This involves verifying the identity of the client, their representatives, and any beneficial owners using reliable, independent documentation that complies with both local and European AML/CFT laws.

The KYC process starts with the formal identification of the customer through the collection of required legal documents.

Once identification is complete and supplementary information is gathered, the company applies its Customer Acceptance Policy to decide whether to proceed with the relationship.

Beyond objective data, staff are trained to recognize subjective 'red flags'—behavioral or situational cues that may raise suspicions and require closer investigation.

Because a customer's profile can change, KYC is a dynamic process rather than a one-time check. It requires continuous monitoring and regular updates throughout the entire duration of the business relationship.

• 15.6.1 KYC: Customer Identification and Verification15.6.1 Customer identification and verification (KYC)

Properly identifying customers when they first start a business relationship with us is critical. This process is a cornerstone of both our internal KYC (Know Your Customer) policy and the legal requirements designed to prevent money laundering.

Our identification process is built upon these core tenets:

- Every single client—whether they are an individual or a representative of a legal entity—must be verified using original supporting documentation.

- All such documents are stored and managed within a centralized system for consistency and security.

• 15.6.2 Risk Profile calculation

To determine the appropriate level of AML/CFT (Anti-Money Laundering and Countering the Financing of Terrorism) scrutiny, we assign a 'Compliance' risk profile (categorized as Low, Medium, or High) as soon as the relationship begins. This profile is not static and is recalculated on a daily basis.

• 15.6.3 Customer acceptance policy
• 15.6.3.1 Customer Identification

The goal of Client Identification is to prove that the person RoyalJeet is doing business with actually exists and is who they claim to be, while gathering the necessary evidentiary data. This process involves:

• Using official identification documents to verify the person's existence;

• Performing a detailed identity due diligence check, which includes:

• Checking customer names against official government sanctions and watch lists;

• Identifying whether the customer is a Politically Exposed Person (PEP);

• Determining if any third parties are acting on the customer's behalf;

• Searching for relevant public information, such as social media profiles or negative news reports (adverse media);

• Evaluating the customer's overall background and professional reputation;

• Maintaining a comprehensive archive of all gathered documents and information.

• 15.6.3.2 Customer Identification Details15.6.3.2 Identifying Information for Customers

This section describes the standard identity requirements for individuals starting a relationship with RoyalJeet. While these basics suffice for most clients, we apply a risk-based approach. If a customer is flagged as high-risk for money laundering or terrorist financing according to our risk matrix, RoyalJeet will require additional documentation and a more rigorous verification process.

If standard checks leave us with any doubts or inconsistencies regarding a person's identity, we will require more matching evidence before we are satisfied. Any such concerns must be escalated to the Money Laundering Reporting Officer (MLRO).

Should a customer be unable to provide a primary form of ID, we will document the reason. In some cases, this may mean they cannot maintain an account with us.

All provided documentation must be current and up-to-date.

• Passports and driver's licenses must be valid and not expired.

• Utility bills must be dated within the last three months.

Regarding beneficial ownership, we ask every client to clarify if they are acting for themselves or representing someone else. If they are acting on behalf of another party, we require full details of that person.

Sources of evidence

Accepted Photo Identification:

• Valid passport; or

• A valid photo driver's license (either a full or provisional license); or

• National identity card;

Accepted Non-Photo Identification:

We accept documents issued by government agencies that clearly state the person's name and either their residential address or date of birth. Examples include:

• Legal court documents, such as bankruptcy filings or grants of probate; or

• A current council tax statement or demand letter; or

• Bank or credit/debit card statements from the last 3 months, provided they are issued by a regulated financial institution in the UK, EU, or a similar jurisdiction; or

• A recent utility bill (gas, water, electricity, or phone). This must be an actual bill or account statement, not a general letter. Digital print-outs alone are insufficient and will require a secondary check, such as verification via an online telephone directory; or

• A valid photo driver's license (either a full or provisional license); or

• A formal letter from a solicitor confirming a recent property or land purchase.

When reviewing identity evidence, we must perform thorough checks to be completely certain of the customer's identity and keep a log of these verifications. This process is handled by the MLRO or performed under their direct supervision.

Usual checks on photo ID may include:

Likeness against the customer

• Does the customer's physical appearance align with the date of birth on the document?

• Is the ID valid?

• Is the spelling of the name consistent across all provided documents?

Secondary ID checks may also involve verifying:

• Whether the address on the supporting document matches the one on the photo ID.

• Whether the name on the supporting document is identical to the name on the photo ID.

• 15.6.3.3 Customer Identification Requirements15.6.3.3 Identifying Information for Customers

Identity verification is triggered either when a customer reaches a cumulative threshold of €2,000 or if they are flagged as high-risk during registration. The primary trigger is a single transaction—or a series of linked smaller transactions—that hit the €2,000 mark during deposit or withdrawal. Transactions are considered 'linked' if they occur during a single session on the RoyalJeet site or within a 48-hour window.

In these instances, the customer will be notified to upload the required identity documents. Every submitted document is then manually reviewed by our specialized staff.

Other scenarios that may trigger an identity verification request include:

• Requests to withdraw funds to an account different from the one used for deposits (which sometimes happens if a provider doesn't support incoming transfers). In these cases, we will deduct the funds from the account immediately but won't release them until identity is verified to prevent fraud;

• Rapid-fire deposits, such as five or more transactions within a single hour;

• Detection of suspicious payment patterns, such as using three or more different cards or payment methods in one week;

• A mismatch between the registration country and the user's IP address. In this case, the player can usually keep depositing and playing, but withdrawals will be blocked until verification is complete;

• Any single deposit that exceeds €5,000.

We maintain copies of all identification documents on file.

• 15.6.3.4 Additional Documents

To better understand a customer's financial patterns or activities, we may request extra documentation:

• Proof of Bank Account: A bank statement or screenshot showing the customer's name, IBAN, and the bank's name (required for bank transfers);

• Proof of Payment Card: A photo of the front of the card or a bank statement showing the card details and the owner's name (used when suspicious patterns are detected);

• To ensure data security, RoyalJeet allows customers to blur out sensitive card details, provided the name and the first and last four digits of the card number remain visible.

• Bank Statements and Payslips: We may request these from high-volume customers whose gambling activity seems disproportionate to their known financial profile or available public information, ensuring the funds spent are legitimate.

• 15.6.3.5 Mitigation of Impersonation Risk

Depending on the risk level, we may perform additional identity checks, such as:

• Requiring the initial payment to come from an account in the customer's own name at a regulated EU/EEA (or equivalent) credit institution;

• Further verifying the customer's digital footprint or other identity markers;

• Conducting a verification call to a confirmed home or business number before opening the account or allowing further transactions to confirm personal details provided during signup.

• 15.6.3.6 Keeping Information Up-to-Date

Once a customer is verified, they don't need to do it again. However, if we have any reason to doubt the current information, we will re-verify their identity.

RoyalJeet periodically reviews customer files and updates them as needed. Any major changes, such as a legal name change, will require the submission of new documentation.

16. Fraud

We take a zero-tolerance approach to fraud and dishonesty. Any customer involved in criminal acts will face legal action and contractual sanctions. We will freeze payments to anyone suspected of such behavior. Furthermore, the customer is liable to compensate us for all losses—including lost profits, business disruption, and reputational damage—resulting from their fraudulent or criminal actions.

17. Responsible Gaming Policy

RoyalJeet is dedicated to promoting responsible gaming. We work to raise awareness about the risks of gambling addiction and support better prevention and treatment strategies.

Our Responsible Gambling Policy outlines exactly how we aim to reduce the harms associated with problem gambling and encourage a healthy approach to gaming.

RoyalJeet enjoys providing a diverse and entertaining range of online games, and we take full responsibility for the integrity and impact of the products we offer.

RoyalJeet is dedicated to building a world-class gaming environment for adults that prioritizes both safety and innovation. We provide transparent and secure products designed to help users enjoy their experience while staying within their personal budgets and receiving top-tier support. Our operations are built on a foundation of fairness, reliability, and integrity. Because of this, we are committed to minimizing the risks associated with gambling, especially for those prone to excessive play, while still respecting the right of individuals to use gaming as a balanced form of leisure.

Our approach to Responsible Gaming is built on three core pillars: the safety of the player, the integrity of the game, and the prevention of gambling addiction. To ensure a secure and ethical online gaming framework, we actively collaborate with therapy centers, research institutes, and professional associations.

Player security

We take our duty to protect our community seriously. This begins with a strict ban on underage gaming and a commitment to privacy through the secure handling of personal data and financial transactions. To ensure total fairness, independent bodies regularly audit our games to verify their randomness. Our marketing is equally honest—we only promote offers that are transparent and genuinely available to our players.

Combatting gambling addiction: through research, proactive prevention, and timely intervention.

For most people, placing sports bets or playing casino games is simply a fun hobby enjoyed in moderation. However, just as common habits like shopping, eating, or drinking can become problematic for some, gambling can also evolve into an addiction for a small number of individuals, leading to significant personal challenges.

Users who struggle with gambling addiction are prohibited from using our gaming services. To help them recover, we provide direct contact information for professional organizations that offer expert guidance and support.

The most effective way to prevent addiction is through personal accountability.

RoyalJeet believes that the ultimate decision to gamble—and the determination of how much to spend—rests solely with the customer.

Taking personal responsibility is the strongest defense against addiction. RoyalJeet supports this by offering transparent products, comprehensive information, and a clear, consistent set of operational standards.

Protection of minors

RoyalJeet strictly prohibits anyone under the age of 18 from betting or gaming. Consequently, verifying your age and date of birth is a mandatory part of the registration process. We treat the protection of minors with the utmost seriousness and encourage parents and guardians to help us maintain these boundaries. We strongly advise you to keep your login credentials, such as your password and user ID, private and secure.

Additionally, we suggest installing web-filtering software to block access to online content that is unsuitable for children and teenagers.

Responsibility towards problems

While RoyalJeet offers a wide array of games intended for entertainment, we recognize the inherent risks of gambling. Therefore, we provide the necessary tools and support to ensure our users can maintain a safe and enjoyable experience.

Some individuals may struggle to recognize their own limits or assess risks accurately. For those suffering from addiction, our games cease to be entertainment and instead become a liability. In these cases, RoyalJeet will block access to our services as a protective measure for the user.

Get informed with the main issues

While the majority of our users play for pleasure and stay within their means, we recognize that for a small minority, gambling is not a hobby but a serious challenge that requires attention.

What constitutes problematic gambling behavior?

Problematic gambling is behavior that negatively impacts a person's daily life, professional performance, financial stability, or the well-being of their family. For such individuals, continuing to gamble is counterproductive and often leads to severe negative outcomes.

Since 1980, pathological gambling has been recognized as a psychological disorder under international systems like the DSM-IV and ICD-10. It is characterized by a persistent and escalating urge to gamble despite devastating consequences, such as mounting debt, broken family ties, or stalled career growth.

How can you tell if gambling has become an addiction?

It is important to note that only a qualified professional can provide an official diagnosis of gambling addiction. However, the information provided here can help you reflect on and evaluate your own habits.

Non-substance addictions are particularly tricky because the line between a fun hobby and a compulsive habit is often blurred. Nevertheless, certain red flags can indicate a problem. If you recognize five or more of the following signs, there is a high probability of severe dependence:

1. Gambling dominates your thoughts and consumes most of your mental energy.

2. Bet sum increases in course of time.

3. You have tried to cut back or stop gambling, but these attempts have failed.

4. You feel irritable, restless, or disappointed when you try to limit your gaming.

5. You use gambling as a mechanism to escape stress, anxiety, or personal problems.

6. You feel a compulsive need to 'chase' losses by trying to win back money you've already lost.

7. Lies about his playing behaviour,

8. Commits illegal acts,

9. Your gambling habits are damaging your relationships with family members or coworkers.

10. Borrows to participate in the games.

Rules for responsible games

To ensure your gaming remains a stress-free experience, we recommend following these guidelines:

1. Only play when you are in a calm, focused state of mind.

2. Take regular breaks.

3. Set a strict monthly budget for gaming before you start.

4. Once you have established a spending limit, never increase it.

5. Decide on a target winning amount in advance; once you hit it, walk away.

6. Clearly define the maximum amount of money you are comfortable losing.

7. Never gamble while under the influence of alcohol or drugs.

8. Avoid playing when you are feeling depressed or emotionally unstable.

18. Intellectual Property

We operate under the trade name RoyalJeet; our name and logo are registered trademarks. Any unauthorized use of our branding may lead to legal consequences.

The domain royaljeet.com is our exclusive property. Using this URL on any other website or digital platform without our explicit written permission is strictly forbidden.

We hold all exclusive rights to the Service, including our proprietary technology, software, business systems (\"Systems\"), and our odds.

i. You are prohibited from using your personal profile for commercial purposes, such as selling status updates or promotions to third-party advertisers.

ii. We reserve the right to reclaim or remove any account nickname if we deem it inappropriate.

You may not use our logos, trademarks, trade names, or odds (\"the Marks\") in connection with any third-party products or services. This includes any use that could confuse the public or disparage our brand.

Unless explicitly stated in these Terms, neither we nor our licensors grant any rights, titles, or licenses to the Systems or Marks. You agree not to use any automated tools or manual methods to scrape or copy our content. Unauthorized reproduction of our materials may result in legal action.

19. Your Licence

Provided you follow these terms, we grant you a limited, non-exclusive, and non-transferable license to use the Service for your own personal, non-commercial use. This license expires immediately if our agreement is terminated.

Aside from your own uploaded content, you may not modify, sell, distribute, reproduce, or create derivative works from the Service or its software without our express permission. You are strictly prohibited from altering our content or using tools like database scraping to collect or manipulate our information.

Failure to comply with this section may constitute a violation of our or third-party intellectual property rights, potentially leading to civil lawsuits or criminal charges.

20. Your Conduct and Safety

We want you to enjoy our Service, but for the safety of the community, we strictly prohibit any unlawful, inappropriate, or undesirable conduct or content (\"Prohibited Behaviour\"). If we determine that you have engaged in such behavior, we reserve the right to terminate your royaljeet.com account and block your access to the Service immediately and without prior notice.

Please be aware that if you engage in any Prohibited Behaviour, you may face legal consequences. This could involve lawsuits or official actions brought against you by other users, third-party entities, government authorities, or by us directly.

We define 'Prohibited Behaviour' as any use of our Service that includes, but is not limited to, the following actions:

i. Spreading or promoting information that you know to be fraudulent, deceptive, or against the law;

ii. Engaging in any kind of illegal activity. This includes promoting criminal enterprises, providing guides on how to acquire or build weapons, violating the privacy and legal rights of others, or creating and distributing computer viruses;

iii. harm minors in any way;

iv. Posting or sharing any content that is illegal, harmful, or threatening. This also covers material that is abusive, defamatory, obscene, violent, hateful, or otherwise offensive based on race, ethnicity, or other protected characteristics;

v. Sharing content that you do not have the legal right to distribute, whether due to law or a contractual agreement. This specifically includes violating the intellectual property, trademarks, or copyrights of third parties;

vi. Distributing any software viruses or malicious code (including HTML) designed to crash, alter, or disrupt the functionality and appearance of our Service or any other external website and hardware;

vii. Attempting to interfere with or reverse engineer the Service. This includes intercepting our communication protocols, using hacks, mods, or cheats to modify the platform, or employing software to scrape and collect data from the Service;

viii. Using automated tools, such as bots or spiders, to index or harvest information from the platform;

ix. Participating in any activity that we determine, at our sole discretion, is designed to scam or defraud another customer;

x. Sending unsolicited advertisements or bulk messages, such as spam, junk mail, chain letters, pyramid schemes, or other forms of unauthorized solicitation;

xi. Using automated scripts or providing fraudulent information to create RoyalJeet accounts;

xii. Pretending to be another customer or any other third party;

xiii. Performing any other action that we reasonably believe goes against our core business values and principles.

The list of Prohibited Behaviour mentioned above is not final and may be updated by us periodically. If you notice another user misusing the service, please let us know via the “Contact Us” page on our website. We reserve the right to investigate these reports and take whatever action we deem necessary, such as removing offending posts or banning accounts. We may take action against anyone who engages in or knowingly allows Prohibited Behaviour, and we may do so without prior warning.

21. Links to Other Websites

Our Service may link to external websites that we do not own or control. These links are provided solely for your convenience; we do not monitor them for accuracy or completeness, nor does a link imply that we endorse the site or its content. Since we aren't responsible for the availability or reliability of these third-party sites, we suggest you exercise caution and review their specific privacy policies and terms of use before proceeding.

22. Self-exclusion

If you feel you are struggling with a gambling addiction or are worried about developing one, we encourage you to use our Self-Exclusion tool. This allows you to block your access to RoyalJeet for a set period—6 months, 1 year, 2 years, 5 years—or permanently.

If you simply want to take a break for other reasons, you can use the Time-Out feature or choose to close your account entirely.

What happens when you self-exclude?

While you are self-excluded, you cannot place bets. However, you can still log in to withdraw any funds remaining in your balance. Please note that a self-exclusion cannot be reversed, and RoyalJeet will take active steps to prevent you from opening any new accounts.

Next steps

We will remove you from our marketing lists, but we also strongly recommend that you disable notifications from bet365 and uninstall all RoyalJeet apps and social media links. For extra security, you might want to install software that blocks gambling sites; you can find more information by clicking here.

We highly recommend reaching out to professional gambling support services to get the help you need to manage your addiction.

To self-exclude, go to the 'My Gambling Controls' section within your Member area and select the 'Self-Exclusion' option.

Alternatively, you can get help and more details by contacting our customer support team.

Self-Exclusion Notice

If you decide to self-exclude from RoyalJeet, we strongly urge you to do the same with every other gambling platform where you hold an account.

You can do this by contacting other operators directly or, for those licensed in the Northern Territory, by filling out a formal Self-Exclusion Notice form.

Once you have filled out the Northern Territory Self-Exclusion Notice, please send it to the relevant betting exchange, sportsbook, or nominated site.

23. Complaints

If you have any questions or concerns about these terms, please reach out to our Customer Service Department at support@royaljeet.com.

REGARDLESS OF THE ABOVE, WE ARE NOT LIABLE TO YOU OR ANY THIRD PARTY FOR HOW WE RESPOND TO COMPLAINTS OR FOR ANY ACTIONS TAKEN AS A RESULT OF SUCH COMPLAINTS.

Any user with questions regarding these Terms or the settlement of a specific market on royaljeet.com should email our Customer Service Department at support@royaljeet.com using their registered email address.

If you disagree with how a bet was settled, please email the details of your grievance to support@royaljeet.com. We will do our best to get back to you within a few days, and we aim to resolve all such queries within 28 days.

Any disputes must be submitted within three (3) days of the wager being settled; after this window, claims will not be accepted. You are solely responsible for all transactions on your account. All disputes must be sent from your registered email to support@royaljeet.com.

If a dispute arises, our Customer Service team will first try to find a mutually agreeable solution. If we cannot reach an agreement, the matter will be moved up to our management team following our official Complaints Procedure (which you can request).

If all internal attempts to resolve a dispute to your satisfaction fail, you have the right to take your complaint to one of our licensing authorities.

24. Registration and Account Security

To ensure compliance, all users must provide their legal name and accurate details. When registering and managing your account, you agree to the following:

i. You will not provide false information or open an account in someone else's name;

ii. You will not use your profile for commercial purposes (for example, selling shoutouts or status updates to advertisers); and

iii. We reserve the right to change or reclaim your account nickname if we feel it is necessary.

25. Assignment

You cannot transfer your rights or obligations under these terms to anyone else without our written consent, though we will not deny this request without a good reason. Conversely, we may transfer our rights and obligations to a third party without your consent, provided the new provider offers a similar quality of service and we notify you via a written notice on the platform.

26. Severability

If any part of these terms is found by a court or authority to be invalid or unenforceable, that specific part will be adjusted to reflect the original intent as closely as possible under the law. All other parts of these terms will remain fully valid and in effect.

27. Breach of These Terms

If we reasonably believe you have breached a major part of these Terms, we may suspend or close your account and stop providing services without prior notice. However, we will notify you promptly after the action has been taken.

28. General Provisions

Agreement Duration: These terms apply as long as you use our Service or remain a customer of royaljeet.com. Even after your account is closed, the relevant parts of these terms will continue to apply.

Definitions: For the sake of clarity, singular terms include the plural (and vice versa), masculine terms include feminine and neuter genders, and references to 'persons' include individuals, partnerships, trusts, and corporations.

Waiver. If we overlook a breach of these terms or fail to act on a potential violation, it doesn't mean we've waived our rights. Any official waiver must be provided in writing and signed by us to be valid. Unless specified otherwise in that document, such a waiver applies only to that specific instance. Just because we don't enforce a rule immediately doesn't mean we give up the right to enforce it later.

Headings. We've used headings and divided this document into paragraphs simply to make it easier for you to navigate. These labels aren't meant to change or influence the legal interpretation of the agreement. When we use phrases like \"these Terms,\" \"hereof,\" or \"hereunder,\" we are referring to the entire agreement, including any additions, rather than just one specific section. Similarly, any mention of paragraphs refers to the sections within this document unless the context clearly suggests otherwise.

Acknowledgement. By continuing to use our Service, you confirm that you have read these Terms in full, understand them completely, and agree to follow them. Consequently, you give up any right to later challenge or contest any part of this agreement through claims or legal proceedings.

Language. This agreement may be available in several languages, but if there is ever a conflict or a difference in meaning between the English version and any other translation, the English text will be the definitive and authoritative version.

Entire agreement. This document represents the complete and final agreement between us regarding your use of the Service. It replaces and overrides all previous conversations, promises, or agreements—whether they were spoken or written—concerning this subject.

Betting Rules

If you have any issues or disputes specifically regarding sports betting, please send an email to: support royaljeet.com

Casino Rules

For any disputes or questions related to the casino side of our services, please contact us via email at: support royaljeet.com

You can find the full set of casino rules and regulations directly within the casino games section.

ACCEPTING THE TERMS AND CONDITIONS

By proceeding, you confirm that you have read and understood the Terms and Conditions listed above and that you agree to comply with them.